subscribe & save

How it works

1. You add a subscription product to the cart

This allows you to subscribe to a product

2. You pay for the initial order and start a subscription

When you pay for the initial order with a subscription product it starts a subscription for you. You can buy both one-time products and subscription products in the same order, but only the subscription products will be included in your subscription.

If you started a prepaid subscription, then we will create a fulfilment schedule on the initial order.

You will receive a confirmation email

When you start a new subscription, you will receive an email confirmation informing you that they have just started a subscription. In the confirmation email there's a link which you can access your customer portal.

3. Subscription is renewed

When your subscription is renewed, Shopify creates a new order.

How do I manage subscriptions?

You can easily modify almost every aspect of a customer's subscription by going to: Subscriptions > Click on a subscription > Edit subscription.

How do I edit my subscription

You can easily access your subscriptions and modify them by clicking on the magic link that is sent with every email. If the customer loses the magic link, then contact us and we you can easily send you a new one.

I want to pause my subscription

You can pause your subscription by going to your customer portal and below the payment method you will see an orange button (Pause my subscription)

I want to cancel my subscription

You can cancel your subscription by going to your customer portal and below the payment method you will see a red button (Cancel my subscription).